Helplines & Support: Single Parents, Courses, Family Welfare


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To submit or amend your family related services, published in 19,000+ copies of the printed Local Family Directory in March, July & Nov each year and online, please either complete the Directory Entry Form or contact Debbie on 01932 854690.

Local Government

Elmbridge Borough Council, Esher 01372 474474

Guildford Borough Council 01483 505050

Guildford Information Centre 01483 444333

Runnymede Borough Council, Addlestone 01932 838383

Spelthorne Borough Council 01784 451499

Surrey County Council 03456 009 009

Surrey County Council Road Safety Department 03456 009 009

Surrey County Council Tourism Unit 03456 009 009

Surrey Heath Borough Council, Camberley 01276 707100

Woking Borough Council 01483 755855

Woking Library Information Centre 0300 200 1001

Citizens Advice Bureaux

CAB Elmbridge District 01932 248660

CAB Esher District 01372 464770

CAB, Runnymede & Spelthorne (Addlestone) 01932 842666

CAB, Runnymede & Spelthorne (Sunbury) 01932 827187

CAB, Woking 01483 541666

Voluntary Work With Children

SAVI Surrey Voluntary Association for the Visual Impairment 01372 377701

Volunteer Centre Elmbridge, voluntary & community work 01372 463587

Social Services

Chertsey and Addlestone Social Services Centre 08456 009 009

Registration of Births Deaths and Marriages, West Surrey 08456 009 009

Spelthorne Social Services 08456 009 009

St Peter’s Hospital Social Services Team, Chertsey 01932 794400

Surrey Children Services Runnymede 01483 519216

Surrey Children Services Surrey Heath 01483 519009

Surrey Children Services Woking 01483 519119

Surrey Social Services, for urgent crisis after office hours 01483 517898

Woking Social Services Centre 08456 009 009

Police and Crime Prevention

Non Emergency Surrey Police 101

SPCC, National Society for Prevention of Cruelty to Children 0800 800 5000

Surrey Crimestoppers 0800 555 111

Surrey Fire and Rescue Service 01737 242444

Pets

Animal Protection Trust, animal rescue and rehoming, Surrey 01293 785595

Millbrook Animal RSPCA Centre, Chobham 0300 123 0740

Child and Family Welfare

Addlestone Foodbank, for families unable to buy food 01932 569474

Domestic Abuse Outreach Service, Surrey 01932 260690

FamilyLine Surrey, here to listen on any family issues 0808 800 5678

Home Start Elmbridge, support for families with under 5’s 0203 757 7220

Home Start Runnymede, support for families with under 5’s 01932 350035

Home Start Spelthorne, support for families with under 5’s 01784 463200

Home Start, Woking 01483 740367

Home-Start, Surrey Heath 01276 681121

Kidscape, helping to prevent bullying and child abuse 08451 205 204

National Association for Children of Alcoholics 0800 3583456

Out of the Blue Therapy & Support Service 07725 971325

Outreach Support & Home Visiting, Bagshot 01276 473093

Relate Relationship Counselling, Woking, Staines & Elmbridge 01483 602998

Roadpeace, for victims of traffic accidents, Surrey branch 0845 4500355

Samaritan Centre, North West Surrey 01932 844444

Samaritans, Guildford 01483 505555

Spelthorne & Runnymede Community Mediation Service 0958 714199

SSAFA Forces Help, assisting the families of servicemen 0845 1300 975

Surrey Care Trust, helping vulnerable people in Surrey 01483 426990

Surrey Care Trust, support for victims of domestic violence 01483 426990

Surrey County Council Children and Families Team 03456 009 009

Surrey Drug Care, 24hr 365 day helpline,confidential support 01483 300112

Surrey Early Years Development and Childcare Partnership 03456 009 009

Surrey Families Information Service 0845 011777

Surrey Family Mediation Service 01372 749911

Victim Support Spelthorne 0845 389 9528

Victim Support Woking 01483 770 457

Victim Support, North West Surrey 01483 770457

Woking Churches Scheme 01483 772265

Woking Community Furniture Project 01483 750005

Woking Community Mediation Service 01483 769499

Woking Twins Club 01483 823500

Women’s Aid, Surrey, advice, support & refuge accommodation 01483 776822

Childrens Centres

Bagshot Sure Start Children’s Centre 01276 473093

Brookwood & Pirbright Sure Start Children’s Centre 01483 473315

Buckland Sure Start Childrens Centre, Staines 01784 227977

Burhill Sure Start Children’s Centre, Walton 01932 246918

Chertsey Surestart Children’s Centre 01932 568758

Chobham & West End SureStart Children’s Centre, Chobham 01276 855675

Clarendon Sure Start Children’s Centre, Ashford 01784 424759

Cobham Children’s Centre, Cobham Centre 01932 596034

Grovelands Sure Start Children’s Centre, Walton 01932 229313

Horsell Sure Start Children’s Centre 01483 729146

Kenyngton Manor School & Sure Start Childrens Centre Sunbury 01932 755110

Old Woking Surestart Children’s Centre 01483 727900

Pyrford & Byfleet Children’s Centre 01932 339055

Saxon Sure Start Childrens Centre, Shepperton 01932 569742

Sayes Court Sure Start Children’s Centre, Addlestone 01932 851502

Spelthorne Children’s Centre 01784 251976

St John’s School and Sure Start Children’s Centre, Knaphill 01483 476450

Stanwell Sure Start Children’s Centre, Ashford Hospital 01784 241407

Sythwood Sure Start Childrens Centre, Horsell 01483 727900

The Haven Sure Start Childrens Centre, Englefield Green 01784 43035

The Haven Sure Start Childrens Centre, Staines 01784 464395

The Poplars Sure Start Children’s Centre, New Haw 07850 371020

Three Rivers Sure Start Children’s Centre, West Molesey 020 8481 7212

Weybridge Children’s Centre by Churchfields Park 01932 820106

Woking Sure Start Children’s Centre 01483 730517

International Family Clubs

German Bilingual Playgroup, Pirbright Village Hall 01483 578856

International MOMS Club of Surrey offering support, events 01932 862991

Parenting Courses and Support

Ali McClure Parenting Workshops, Woking 07974 855971

Chrysalis Parenting, Confident Parenting Classes & Coaching 07790 252936

Chrysalis Parenting, Preparing for Teenagers Workshop 07790 252936

Gay Surrey Parents Group, support for parents & children 07766 688018

Parenting Courses, run regularly helpful advice, Molesey church.office@smem.org.uk

Parenting Success Coaching, Egham 07756 918126

Surrey Care Trust, Parenting Circles, support, skill sharing 01483 426990

The Parenting Puzzle, Weybridge Children’s Centre 01932 820106

Working Families helpline advising parents rights at work 020 7253 7243

Young Mums to Be, Ashford & St Peters Hospital, 13-19yrs 01932 7229732

Youth Services

Connexions Addlestone, information, advice, support 13-19yrs 01932 857690

Connexions Staines, information, advice, support for 13-19yr 01784 455081

Connexions Stanwell, information, advice, support for 13-19y 01784 243247

Connexions Woking, information, advice, support for 13-19yrs 01483 760041

Educational Psychology Service, NW Surrey 0300 200 1004

Gay Surrey, Youth Development Worker, Advice and Support 07976 974742

Lakers Youth Centre, resources for young people 01483 727253

Lifetrain Trust, training and life skills for young people 01306 730929

Little Legs, Young Parents under 24s, Stanwell Childrens Cnt 01784 241407

Outline, Helpline for Gay Youngsters in Surrey 01483 727667

Spelthorne Young Parent Group 01483 519424

Surrey County Council Youth and Community Office 03456 009 009

The Crescent Project, Heathside Crescent, Woking 01483 750616

Young Mums to Be, Ashford & St Peters Hospital, 13-19yrs 01932 7229732

Youth Counselling Service.  NHS,12-24yrs, free, confidential 0845 600 2516

One Parent Families

Gay Surrey, Parent Network Club 07766 688018

Gingerbread, for lone parents, ring for local groups 0800 018 4318

Spelthorne & Runnymede Community Mediation Service 0958 714199

Spelthorne Young Parent Group 01483 519424

Surrey Family Mediation Service 01306 741777

Walton Child Contact Centre 01932 253920

Woking Community Mediation Service 01483 769499

Women’s Aid, Surrey, advice, support, refuge accommodation 01483 776822

Fathers Support

Chrysalis Parenting, Fathers Skills Workshop, Spelthorne 07790 252936

Families Need Fathers,Help & Advice keep families in contact 0300 0300 363

Gingerbread, for lone parents, ring for local groups 0800 018 4318

Suicidal Thoughts? Dads call CALM for Support Today 5pm-12am 0800 585858

Surrey Family Mediation Service 01372 749911

Working Families helpline advising Fathers rights at work 020 7253 7243

Fostering and Adoption

Family Finding and Recruitment Team, Surrey County Council 08000 969626

Hillcrest Fostercare, a local agency, are seeking carers 01344 780200

Surrey County Council Adoption Services 01932 566272

The County Permanency Team, Chertsey 01932 566272

Bereaved Parents

Birth Reflections, St Peter’s Hospital 01932 722879

Cruse Bereavement Care for Elmbridge, Runnymede & Woking 01932 874914

MAMA Academy berevement support 07917 162 306

SANDS, Surrey Stillbirth and Neo-natal Death Society 07817 410075

Child and Family Health

Children and Families with HIV/AIDS 08456 009 009

CLAPA, Cleft Lip & Palate Association Surrey & South London 01483 275672

Frank – drug helpline 24hrs 0800 776600

National Autistic Society, Surrey Branch 07423 435413

National Meningitis Trust North Surrey Help Group 0800 028 1828

Shooting Star CHASE Hospice Care for Children, Surrey 01932 823100

St John Ambulance Training Services, for parents and carers 01483 450000

STEPS Charity,  lower limb conditions like club foot & hips 0871 7170044

Surrey Alcohol and Drugs Advisory Service, SADAS 01483 590150

The Autistic Society 0845 070 4004

The National Endometriosis Society, Helpline 0808 808 2227

Hospitals

Ashford Hospital, London Road, Ashford 01784 884488

Runnymede Hospital, Ottershaw 01932 877800

St Peter’s Hospital, Guildford Road, Chertsey 01932 872000

Woking Community Hospital, Heathside Rd, Woking 01483 715911

Woking Nuffield Hospital 01483 227800

Updated Oct 2015